Accessibility Statement
Effective Date: November 12, 2026
Company: NG Digital Lab LLC
Company Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://veloraluxeshop.com/
Email: support@veloraluxeshop.com
1. Our Commitment
NG Digital Lab LLC ("Company", "we", "us", or "our") wants https://veloraluxeshop.com/ (the "Website") to be usable by as many people as possible, including people with disabilities. We are working to improve the accessibility and usability of the Website over time.
2. Accessibility Framework
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as our reference framework and goal for the accessibility of the Website. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive disabilities.
WCAG 2.1 Level AA is a goal we work toward. We do not claim that every page or feature of the Website currently conforms fully to these guidelines.
3. Our Approach
As part of our ongoing efforts, we aim to:
• Provide text alternatives for meaningful images, including product images.
• Use clear headings, readable text, and consistent navigation.
• Support navigation of the Website using a keyboard.
• Maintain sufficient color contrast between text and background.
• Make forms, such as the contact form, newsletter sign-up, and checkout, clearly labeled and usable with assistive technologies.
• Review the Website for accessibility issues when we add or update content and features.
4. Third-Party Content and Services
Some parts of the Website rely on third-party platforms and services, including the Shopify e-commerce platform, payment processors, and shipping carrier tracking pages. We do not fully control the accessibility of these third-party components, but we take accessibility into account when selecting and configuring them where possible.
5. Known Limitations
Despite our efforts, some content may not yet be fully accessible. This may include product descriptions, images, or videos provided by suppliers, older content, and third-party content and services. We continue to work on identifying and addressing these limitations.
6. Feedback and Assistance
If you experience difficulty accessing any part of the Website, or if you need help finding product information or placing an order, please contact us at support@veloraluxeshop.com. To help us assist you, please include:
• The web page address (URL) or product concerned.
• A short description of the problem you experienced.
• The device, browser, and any assistive technology you were using, if known.
We will review your feedback, respond as soon as reasonably possible, and try to provide the information or assistance you need through an alternative means where appropriate.
7. Updates to This Statement
We may update this Accessibility Statement as we make changes to the Website or our accessibility practices. The updated version will be posted on the Website with a revised Effective Date.
8. Contact Us
NG Digital Lab LLC
30 N Gould St, Sheridan, WY 82801, United States
Email: support@veloraluxeshop.com
Website: https://veloraluxeshop.com/